Alma does not accept 100% of financing requests. In order for your request to be validated, it is necessary that you meet all our eligibility requirements. Below are some of the elements that must be respected:
- Your purchase amount must be within the price range determined by the store where you make your purchase. This range is generally indicated on the seller's website or in their shop. To find out more, do not hesitate to contact the store;
- You must be of age (ie over 18);
- Your personal information must be complete: first name, last name, email address and mobile phone number;
- Your bank or credit card must be valid;
- Your bank or credit card must come from a country accepted by your merchant and by Alma. For more information, please contact them;
- Your bank card cannot be a prepaid card.
What happens if I meet all these conditions?
It is possible that you meet all these conditions and that we nevertheless refuse your application without being able to communicate the reasons for this. We keep some of our acceptance criteria confidential, as permitted by law.